Privacy Policy
Sun Joe Dethatcher (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sunjoedethatcher.net (the “Site”) or contact our customer service.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account on our Site
- Purchase a dethatcher or accessories
- Sign up for our lawn care newsletter
- Contact our customer support team
- Participate in contests or surveys
The types of personal information we may collect include:
- Name
- Email address
- Shipping address
- Billing information
- Phone number
- Purchase history
- Lawn care preferences
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Referring URLs
- Pages viewed and time spent
- User behavior and navigation patterns
- Device information
This information is collected using cookies, web beacons, and similar tracking technologies to improve our Site, analyze usage patterns, and enhance your shopping experience.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Process and fulfill your dethatcher orders
- Communicate with you about your purchases or lawn care inquiries
- Provide technical support and warranty service
- Send seasonal lawn care tips and maintenance reminders
- Improve our dethatcher products and user experience
- Conduct market research and analyze buying trends
- Prevent fraudulent transactions
- Comply with legal obligations
Sharing Your Information
We may share your information with:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, customer service, and email delivery.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
- Accessing your personal information
- Correcting inaccurate information
- Deleting your information
- Restricting or objecting to our use of your information
- Receiving your information in a portable format
- Withdrawing consent
To exercise these rights, please contact us at [email protected].
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last Updated” date, and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
Website: https://sunjoedethatcher.net